FAQ-eng

Frequently Asked Questions

Experience, Style, and Guaranteed Reliability!

We have compiled here the answers to the most common questions to provide you with a simple, transparent, and worry-free experience. Our goal is to ensure high-quality services and always-available support, guiding you through every step — from booking to payment. If you don’t find the information you’re looking for here, our team is ready to provide personalized and prompt assistance.

SATISFIED CUSTOMERS WITH OUR SERVICES

What is STN TOUR?

A company specialized in private transportation, offering exclusive rental services with or without a driver.

In which areas do you operate?

Our services are available throughout the national territory. No matter your city or region, we reach any location in Italy, guaranteeing the same quality and punctuality wherever you are. For special requests or less-served locations, contact us — we will be happy to organize the solution that best suits your needs.

How can I contact you?

You can contact us by phone, via WhatsApp, or using the online booking form.

What age do I need to rent a car?

You must be between 21 and 70 years old. If you are under 25 or over 70, an additional fee may apply.

How can I book?

You can book online, via email, by phone, or through WhatsApp. You will receive immediate confirmation of availability.

Are the drivers qualified?

All our drivers are certified professionals with experience in private transportation and in managing customer needs.

Can I request additional onboard services?

Yes. We offer Wi-Fi, refreshments, accessibility assistance, and other comforts upon request.

What types of vehicles do you have available?

Our fleet includes compact cars, SUVs, luxury sedans, premium minivans, and vehicles for special needs.

Can I choose the vehicle?

Absolutely: during your request or booking, you can select your preferred vehicle from those available.

Are the vehicles equipped with modern comforts?

All our vehicles feature air conditioning, Wi-Fi connection, and premium accessories to make your journey enjoyable.

Are the vehicles suitable for people with reduced mobility?

Upon request, we can provide vehicles with dedicated supports or assistance.

How are prices calculated?

The cost varies based on distance, service duration, type of vehicle, and any additional services requested. For details, please refer to our PRICES

Is there an additional cost for luggage?

No, except in special cases such as oversized luggage or exceptionally large quantities to manage.

How can I pay for the service?

We accept payments by credit card, debit card, cash, and digital methods.

Do you offer advantageous rates or special packages?

Yes, we offer competitive prices and special offers for regular clients and recurring services.

STN TOUR – EXCLUSIVE MOBILITY SERVICES

Your trusted partner for a classy, safe, and stress-free transportation experience.
Contact us today and let us guide you on a journey defined by comfort and excellence.